Making Healthcare More Efficient.
Key Software, Inc. builds products that improve operational efficiency in US healthcare administration. With roots in healthcare dating back to 1990, we work with MSOs, IPAs, and payers on streamlining the processes between a patient visit and a correct payment, including claims, DOFR, eligibility, document management, compliance outreach, and data validation.
Our products span the entire claims lifecycle, from intake and processing to payment integrity, delivering more than $2 billion in measurable savings through our engagements with 25 of the top 50 U.S. health plans.
As a self-funded company, we have grown organically for over three decades, building deep roots in healthcare technology. Our team combines industry knowledge, experience developing enterprise-grade claims products, and the architectural capabilities to build scalable platforms for large healthcare organizations.
We begin where your enterprise platforms stop.
Every health plan, MSO, IPA, and TPA relies on claims platforms to handle standard workflows.
The real complexity lies beyond the routine: layered risk contracts, nonstandard adjudication rules, fragmented eligibility data, and compliance outreach that exceeds existing operational capability. Key Software tackles the complexity that standard platforms leave behind.
Our Mission
Our Vision
Eliminate the operational friction in U.S. healthcare connecting payers, providers, and administrators through smarter automation, so they can focus on what matters most: better patient care.
A future where healthcare operates seamlessly, and technology eliminates complexity.
Our Six Core Values
Transparency and honesty guide every engagement, every audit and every commitment we make.
We measure ourselves by the savings, efficiency, and measurable outcomes we deliver, not by the length of our feature list.
Deep, practical knowledge of payer, MSO, TPA and IPA operations forms the foundation of everything we build.
We build for where healthcare administration is heading, not just where it stands today.
We stay focused on healthcare administration, execute with consistency, and deliver only what we can demonstrate and defend.
We build lasting relationships through trust, accountability, and solutions that consistently deliver value.
Committed to results
We measure ourselves by the savings, efficiency, and measurable outcomes we deliver, not by the length of our feature list.
Deep healthcare expertise
Deep, practical knowledge of payer, MSO, TPA and IPA operations forms the foundation of everything we build.
Operating discipline
We stay focused on healthcare administration, execute with consistency, and deliver only what we can demonstrate and defend.
Integrity
Transparency and honesty guide every engagement, every audit and every commitment we make.
Innovation
We build for where healthcare administration is heading, not just where it stands today.
Client first
We build lasting relationships through trust, accountability, and solutions that consistently deliver value.
Why Key Software?
Top reasons healthcare organizations choose Key Software and continue to trust us.
Engineering excellence
Deep engineering and technology capabilities to design, build, and deploy complex, scalable solutions.
Referenceable clients
Our client relationships demonstrate our industry credibility.
Proven products
Proven solutions across the claims lifecycle, from intake to post-payment integrity.
Frictionless deployment
Seamless integration with existing systems, minimizing disruption to ongoing operations.
Flexible engagement models
From products and consulting to managed services, tailored to client needs.
24×7 operations support
Round-the-clock support aligned with healthcare operational needs.
Our leadership
Nejdeh Khachikian
Nejdeh leads Key Software with deep expertise in healthcare technology and business-process optimization. He first joined the company in 2000 as a Senior Consultant and returned in 2021 as CEO, leading our shift into digital transformation, AI and machine-learning capabilities now built into our products.
Sailash Prakash
Sailash brings more than 23 years in healthcare software. He leads product innovation and development at Key Software: the thinking behind how our six products are built, delivered and supported across the US and Chennai teams.
Karthik Malasani
A 15+ year US healthcare technology veteran, Karthik has led technology transformations for major organizations including Optum and Medicare Advantage plans. He sets the architecture and strategy behind every Key Software product.